Our study finds that in nearly half of proposal losses, you never had a
chance in the first place. You were probably being shopped for your price
so that the your prospect could get the best price from his preferred vendor.
This article originally appeared in Phone + Magazine.
This summary article on negotiating skills and strategy was written for Banker and
Tradesman in conjunction with the keynote speech by Susan Thomas at IFMA, the
International Facilities Management Association meeting in Boston.